You must currently have a water account with us in your name OR previously had service with us in your name in the past to complete this form. A $15.00 Turn on fee & $10.00 turn off fee will be applicable. All past due balances must be paid in full before transfer can be done.

Fax 678-989-3379
Email: customerservice@gainesville.org
In person or by mail: 757 Queen City Parkway, Gainesville, GA 30501
Phone: 770-535-6878

Customer Information:
Service Location Information: