Click here for information detailing the City of Gainesville's response to the novel coronavirus pandemic.

Gainesville facilities now closed to public

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GAINESVILLE, Ga. (March 19, 2020) – In strengthening efforts to stop the spread of COVID-19, cases of which are growing by the day, all city of Gainesville administrative offices, fire stations, the public safety complex, parks and recreation facilities, and the Gainesville-Hall County Senior Life Center will be closed to the public indefinitely.

All essential city services, including police, fire, water, sanitary sewer and trash pickup, will continue as usual.

Those needing to conduct business transactions with the city during this time should utilize the following methods:

1.) Utilize the city’s website at to determine if transaction needs can be met online. All convenience fees associated with online payments will be waived until further notice;

2.) Place a call to the appropriate department to determine if city staff can provide the needed service(s) without a visit to city facilities. A list of department contacts can be viewed at;

3.) If the service desired is not urgent, email the appropriate department so city staff can assess your needs and respond back to you with the appropriate resolution. Email contact information can also be found at;

4.) For the city’s water customers, we encourage you to utilize the above measures. If you still feel it’s imperative you visit our offices at 757 Queen City Parkway, please utilize our drive-thru services.

The city will continue to communicate all cancellations, closures and possible service interruptions at and on the “Gainesville Georgia Government” Facebook page.

Current City of Gainesville information and updates for the COVID-19 here: