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Gainesville enters phase 2 of reopening plan

GAINESVILLE, Ga. (June 15, 2020) – The city of Gainesville expanded Monday, June 15, the hours in which staff conduct in-person services. The step into phase two of the city’s reopening strategy is yet another effort to return to pre-COVID-19 operations.

“As Gov. Brian Kemp continues to update directives related to COVID-19, we feel more comfortable expanding public access to city facilities under his guidance,” said City Manager Bryan Lackey. “We know COVID-19 is still a prevalent issue our community is facing, but we’ve found people have become more familiar with and willing to adhere to proper social-distancing and sanitation measures, protecting both themselves and those around them.”

The city reopened select facilities in May, but has restricted the times in which the public can access certain buildings and offices. Until that time, city staff was – and continues to be – available from 8 a.m.-5 p.m. Monday-Friday to assist the public remotely.

As of Monday, June 15, the Gainesville Administrative Building, Historic City Hall, Public Safety Complex, Community and Economic Development building, and Parks & Recreation administrative office are open to the public from 9 a.m.-4 p.m. Monday-Friday. The Frances Meadows Aquatic & Community Center (indoor only) and Gainesville Civic Center also reopened to the public June 15.

To better assist customers, city staff continue to adhere to new procedures that protect the health of everyone. Only a limited number of people are being granted access to buildings at one time. Staff have also measured and taped off spaces on floors to ensure visitors remain 6 feet apart. Some departments are also utilizing signage, ropes and a take-a-number system to control customer flow, limit public access to certain areas and streamline services.

In addition to common areas, such as waiting rooms and lobbies, social distancing is being enforced for those utilizing restrooms, elevators and other spaces where the public may gather.

These modified business hours and safety procedures will remain in effect at least through Wednesday, July 1. The city will continue to monitor COVID-19 and its impact on the community until that time, and evaluate additional measures required, if any.

Gainesville-Hall County Community Service Center

While the city of Gainesville works to return to normal operations post COVID-19, the Gainesville-Hall County Community Service Center (CSC) will take extra time and precautions to ensure the safety of those it mainly serves – senior citizens.

Director Phillippa Lewis Moss said CSC is making plans to reopen Monday, July 6, and that the Meals on Wheels and Senior Life Center – modified in response to COVID-19 – will continue as is until that time.

“Staff is currently creating protocols for interacting with the public” upon reopening, Moss said.

Meals on Wheels is a nutrition program serving hundreds of seniors in Hall County. In response to COVID-19, CSC staff and volunteers have worked to provide more meals each delivery to last Meals on Wheels and Senior Life Center clients longer, adjust to operating with limited volunteers and minimize contact.

Gainesville Connection is not yet operational, she said, but Dial-A-Ride transit services is now adding more vehicles to the road to support increased customer demand.

For more information about city transit services, visit

Gainesville Parks & Recreation

Gainesville Parks & Recreation has created a tentative three-phased recovery plan to return to full operations and serve residents.

The Parks & Rec administrative office reopened to the public June 1 ahead of the Frances Meadows Aquatic & Community Center (indoor only) and Gainesville Civic Center, which reopened June 15.

While registration has resumed for programs, including day camps, the Splash Zone at Frances Meadows and Lanier Point Athletic Complex will not reopen to the public until June 27. Modified summer camps are slated to begin June 29.

Additional information regarding Parks & Rec’s reopening plan can be found at

The city will continue to communicate all cancellations, closures and possible service interruptions at and on the @GainesvilleGeorgiaGovernment Facebook page.