Water Resources

 
Directions

757 Queen City Parkway
Gainesville, GA 30501

P.O. Box 2496
Gainesville, GA 30503

Contact Water Resources
Link: Water Resources Page

Customer Service: 770-535-6878
Fax: 770-538-2414

Hours: 8:00 a.m. to 5:00 p.m.
Drive-thru, walk up window and lobby.


Emergencies (Nights, Weekend, Holidays): 770-535-6877
Call Before You Dig: 1-800-282-7411

Director's Office
Phone: 770-538-2400
Fax: 770-535-5634
Staff
Name Title Email Phone Additional Phone
Lunsford, Erik Coordinator   770-532-7462  
MacGregor, Linda Director Contact Linda MacGregor     

Customer Service 
Directions

757 Queen City Parkway
Gainesville, GA 30501

757 Queen City Parkway
Gainesville, GA 30501

770-535-6878

770-535-6877

770-538-2414

Contact Customer Service
Link: Customer Service Page

Hours

  • 8 a.m.-5 p.m. Monday-Friday
  • Closed on City-observed holidays
Staff
Name Title Email Phone Additional Phone
Ward, Renee Customer Service Manager   770-535-6878  

Engineering & Construction 
Directions

757 Queen City Parkway
Gainesville, GA 30501

770-531-2662

770-538-2411
Environmental Services 
Directions

757 Queen City Parkway
Gainesville, GA 30503

770-532-7462

770-534-1955


Responsibilities

  • Education/presentations
  • Industrial pretreatment
  • Plumbing Retrofit Program
  • Taste, odor, well water testing
  • Water quality
Flat Creek Water Reclamation Facility 

770-532-6192

770-538-4982
Lakeside Water Treatment Plant 

770-297-5492

770-538-4947
Linwood Water Reclamation Facility 

770-535-0134
Riverside Water Treatment Plant 

770-536-5722

770-538-2443
Utilities Purchasing 
Directions

757 Queen City Parkway
Gainesville, GA 30501

770-531-2663

770-531-2672
Water & Sewer Repairs Shop 
Directions

757 Queen City Parkway
Gainesville, GA 30501

770-535-6881


Responsibilities

  • Leaks
  • Pressure problems
  • Red water
  • Water/sewer main break