Department of Water Resources

A Message from the Director

It is our goal at the City of Gainesville Department of Water Resources to provide our customers with an outstanding level of service and to ensure that Gainesville and Hall County residents have a continuous supply of the highest quality water and sanitary sewer service.  We consistently strive to meet the demands of our increasingly growing population while maintaining customer service and keeping our rates as low as possible for our customers.

The City of Gainesville Department of Water Resources is the winner of many state and national awards for quality and operations.  We take pride in these achievements and look forward to continued excellence through dedication, education, and preservation of our most precious resource – water.  Our knowledgeable staff is here to help you. Please let us know if we can be of assistance.

Linda MacGregor, Director

Department of Water Resources Administration Building
757 Queen City Parkway, SW
Gainesville, GA 30501

Customer Service: 770-535-6878

Director's Office: 770-538-2400

Fax:  770-535-5634