The Department of Water Resources Administration Building is located at:
757 Queen City Parkway
Gainesville, GA 30501
| Emergencies (Nights, Weekend, Holidays) | 770-535-6877 |
| Backflow Prevention/Inspection | 770-297-5443 |
| Call Before You Dig | 1-800-282-7411 |
| Construction Services | 770-531-2662 |
| Customer Service | 770-535-6878 customerservice@gainesville.org |
| Director’s Office | 770-538-2400 |
| Engineering | 770-535-6892 |
|
Environmental Services
|
770-532-7462 |
| Water Violators Hotline | 770-533-5871 waterviolators@gainesville.org |
| Meter Sales |
770-533-5841 |
| Solid Waste (Trash removal & recycling) | 770-532-0493 |
| Utilities Purchasing | 770-531-2663 |
|
Water & Sewer Repairs Shop
|
770-535-6881 |
| Water Treatment Plants: Lakeside Riverside |
770-297-5492 |
| Water Reclamation Facilities(WRF): Flat Creek Linwood |
770-532-6192 |
Fax Numbers
| Billing | 770-538-2416 |
| Customer Service | 770-538-2414 |
| Director’s Office | 770-535-5634 |
| Distribution & Collection | 770-536-9638 |
| Engineering & Construction Services | 770-538-2411 |
| Environmental Services | 770-534-1955 |
| Lakeside Water Treatment Plant | 770-538-4947 |
| Utilities Purchasing Office | 770-531-2672 |
| Riverside Water Treatment Plant | 770-538-2443 |
| Water Reclamation Facility | 770-538-4982 |