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City facilities on downtown campus return to pre-COVID hours

GAINESVILLE, Ga. (Sept. 9, 2020) – Following the Labor Day holiday, city of Gainesville administrative offices and buildings located on the downtown campus have returned to a pre-COVID-19 schedule, expanding hours in which staff serve the public in person.

Facilities opening their doors to the public from 8 a.m.-5 p.m. Monday-Friday include the Gainesville Administrative Building, historic Gainesville City Hall and Gainesville Community & Economic Development building (all located off Henry Ward Way), plus the Gainesville Public Safety Complex (located off Queen City Parkway).

However, to better assist customers, city staff continue to adhere to new procedures that protect the health of everyone.

“Although most of our administrative offices are returning to normal operating hours, these facilities will still be taking a proactive approach to ensure public spaces are regularly sanitized and that visitors practice social distancing,” said City Manager Bryan Lackey.

Only a limited number of people are being granted access to buildings at one time. Staff have also measured and taped off spaces on floors to ensure visitors remain 6 feet apart.

“We are continuing to ask that those who visit us in city-owned spaces wear masks when possible, especially when interacting with our staff,” Lackey said.

Some departments are also utilizing signage, ropes and a take-a-number system to control customer flow, limit public access to certain areas and streamline services.

“The situation surrounding our regular daily operations remains fluid, but we’re working to balance both the need to serve the public, as well as keep them and city staff safe during unpredictable times,” Lackey said.

Gainesville Department of Water Resources’ internal customer service office remains closed to the public as they continue to evaluate how to best serve customers safely and effectively.

“This exception also goes for ... the Gainesville-Hall County Community Service Center (CSC) as they evaluate how to best meet the meets of those they serve,” Lackey said.

It will be communicated to the public once Gainesville Parks & Rec and CSC facilities reopen their doors.

The city will continue to communicate all cancellations, closures and possible service interruptions at and on the @GainesvilleGeorgiaGovernment Facebook page.‚Äč