What can I do if I think I have a leak?

Leaking toilets are a common cause of leaks. To check for a leak in your toilet, place food coloring or leak tablets into the back of the toilet (pour it into the tank, not into the bowl). Do not flush. If color appears in the bowl within 30 minutes, you may have a leak (once you flush color will enter the bowl). You may also pick up leak tablets in our lobby (757 Queen City Parkway) or call customer service at 770-535-6878 to have some mailed to you.

If you suspect that you may have a leak and are unable to locate it or repair it yourself, please contact a plumber. View step-by-step instructions for locating leaks (PDF).

Show All Answers

1. What can I do if I think I have a leak?
2. Who is responsible for the repairs if I have a leak?
3. Who do I contact if there is water gushing from my meter box or running down the street?
4. Who do I contact if I have a sewer backup?
5. Who can I contact for water quality questions or concerns?
6. Who can I contact for questions regarding hardness of water?
7. What can I do if I think my meter was misread?