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The original item was published from 2/15/2021 3:36:43 PM to 2/3/2023 12:00:00 AM.

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Posted on: February 2, 2021

[ARCHIVED] City phones offline pending work; inbound calls to be restored

UPDATE (10:50 a.m. Feb. 2): The City phone system is back online.

GAINESVILLE, Ga. (Feb. 2, 2021) -- The City of Gainesville IT Department, with the assistance of its communications provider, is currently performing maintenance on City phone lines today, Feb. 2.

Customers placing calls to various City departments may temporarily receive an automated message that the number they’ve dialed has been disconnected or no longer in service. Rest assured, numbers have not changed and the system should return online shortly.

The City hopes to complete this work and restore inbound calls as soon as possible.

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