Support Services Bureau
The Specialized Services Division is comprised of two units. These units are the Police Traffic Services Unit and the Pro-Active Community Enforcement Unit. Even though each of these units has different tasks to perform, the overall goal is to improve the quality of life for the citizens of Gainesville and Hall County. The supervisors and officers of the Specialized Services Division are committed to improving the services we offer to our citizens. It is their goal to implement programs that will help reduce crime, save lives on our roadways, and improve the quality of life for citizens of all ages and backgrounds.
- Police Traffic Services Unit (PTSU) - The Police Traffic Services Unit is the coordinating agency for the Northeast Traffic Enforcement Network and remains responsible for coordinating monthly network meetings. While the Police Traffic Services Unit continues to enforce traffic laws in the city and investigate traffic crashes, they also educate the public about driving under the influence and about the proper use of child restraint systems.
- Community Relations Unit (CRU)
- K-9 Teams - The Gainesville Police Department canines are trained for drug searches, articles searches, and tracking of suspects and missing persons. All canine teams train monthly to meet standards and each year must be certified by an independent canine certifying body.
Honor Guard Unit
The Gainesville Police Department's Honor Guard Unit reports to the Operations Bureau Captain and is comprised of members from different divisions/units within the department. The Honor Guard participates in numerous events and ceremonies throughout the state to include: funerals, civic functions, and other venues or events.
The Training Division is responsible for coordinating and instructing training classes offered to members of the department, as well as, to other law enforcement officers in the state. This division also oversees the department's Armory, Firearms Range, Firearms Maintenance, and Field Training Programs. Training responsibilities include coordination of police officer basic training, field training of new police officers, firearms and taser training, in-service training in which each sworn officer is state-mandated to receive 20 hours of specialized training annually to maintain their certification and powers of arrest and civilian training, to include telecommunications services.
Field Training & Evaluation Program
The purpose of the Field Training and Evaluation Program is to screen and train newly hired police officers so that each is prepared to function as a "solo" officer at the conclusion of the training cycle. The Field Training and Evaluation Program teaches the new officer to transform the knowledge learned in the classroom (academy), to skills in the field. This training is 17 weeks of intensive on-the-job training conducted by Field Training Officers (F.T.O.) assigned to the Patrol Division. Each F.T.O. has the dual responsibility of providing police services to the citizens, as well as, conducting the training and evaluations for the new officers. During the Field Training and Evaluation Program, the new officer is evaluated and required to meet standards in a minimum of thirty performance categories that cover areas of critical performance tasks, frequent performance tasks, knowledge, attitude and relations, and appearance.
Support Services Quartermaster
The Support Services Quartermaster is responsible for maintaining control and inventory of departmental property. This position also maintains the fleet of department vehicles and furnishes them with emergency equipment. This position supervises and oversees the security of the Municipal Court, departmental Warrant Officers, and the Records and Terminal Agency Coordinators.
The Gainesville Police Department Warrant Unit is responsible for the service of warrants. A majority of these warrants are bench and probation warrants that originate in the City's Municipal Court. However, the officers assigned to this unit also serve warrants that originate from other agencies and jurisdictions. Additionally, these officers coordinate prisoner transportation for persons arrested on the City of Gainesville warrants by outside agencies.
Georgia Crime Information Center (GCIC) & Records Sections
The Georgia Crime Information Center (GCIC) functions are overseen by the department's Terminal Agency Coordinator (TAC). These functions include processing Records Restriction requests and Criminal History requests and entering and removing data into the GCIC system (such as stolen/recovered items and vehicles, missing persons, etc). The TAC also supervises two Data Terminal Operators who are assigned to this component.
The Records section of the Gainesville Police Department is responsible for the storage of departmental records, completion of open records requests, and the completion of the Uniform Crime Reporting (UCR) report. This is a monthly report that is forwarded to the State of Georgia and then to the Federal Bureau of Investigation for crime statistics compilation. The Records Section receives and maintains all documentation generated by the police department connected with day to day operations. These include crash reports, incident reports and follow up investigative reports. They collect fees for various permits, wrecker bills, records restrictions, and report copies.
The Gainesville Police Department's Police Chaplain Unit was re-established in 2011, in an effort to better serve our officers and community. The Police Chaplain Unit reports to the Support Services Bureau Captain and is comprised of ordained or appointed clergy members who volunteer their services to the department. The Police Chaplains provide emotional and spiritual support to employees, their families, retirees, and citizens during times of crisis, sorrow, conflict, and joy, both individually and collectively.
The Chaplains frequently ride with the officers on patrol and are there to assist in those cases where their counsel and advice may be helpful. The Chaplains, upon request, respond to incidents of a serious nature to assist those involved by acting as a liaison between victims, their families, and the Gainesville Police Department. They also assist the department in making family notifications of serious injury or death. The Chaplains serve in ceremonial functions consistent with the position such as funerals, memorial services, and religious ceremonies. Gainesville Police Chaplains are available 24 hours a day, 7 days a week, 365 days a year.
The Support Services Bureau is also responsible for the processing and coordination of special events held throughout the city and their associated permits.