Access the portal. You will need your account number and the name on the account, last name then first name (with a space between them.) If you are a business of any type, please list it exactly as it is on your bill.
Account Number - 012345-001
Name - SMITH JOHN (ALL CAPS)
Business - THE ACME COMPANY (ALL CAPS)
If you have additional questions that you do not find an answer to either here or in the attached PDF files on this page, please call 770-535-6878 to speak to a Customer Service Representative. You can also contact Customer Service.
Advanced Metering Infrastructure (AMI) Customers
Note: The customer portal is currently only available to our Advanced Metering Infrastructure (AMI) customers, also known as FlexNet. If you are a Automated Meter Reading (AMR) customer, also called RadioRead, you are not eligible for this service. Please contact us if you have questions about the type of customer you are.