It's our goal at the Gainesville Department of Water Resources (DWR) to provide customers with an outstanding level of service and to ensure that Gainesville and Hall County residents have a continuous supply of the highest-quality water and sanitary sewer service available. We consistently strive to meet the demands of our increasingly growing population while maintaining customer service and keeping our rates as low as possible.
DWR is the winner of many state and national awards for quality and operations. We take pride in these achievements and look forward to continued excellence through dedication, education and preservation of our most precious resource – water. Our knowledgeable staff is here to help you. Please let us know if we can be of assistance.