770.535.6860
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The Public Utilities Administration Building is located at:

757 Queen City Parkway
Gainesville, GA 30501 

 

Emergencies (Nights, Weekend, Holidays) 770-535-6877
Backflow Prevention/Inspection  770-297-5443
Call Before You Dig 1-800-282-7411
Construction Services  770-531-2662
Customer Service 770-535-6878
customerservice@gainesville.org
Director’s Office 770-538-2400
Engineering 770-535-6892

Environmental Services

  • Industrial Pretreatment
  • Water Quality
  • Plumbing Retrofit Program
  • Taste, Odor, Well Water Testing
  • Education/Presentations
770-532-7462
Water Violators Hotline 770-533-5871
waterviolators@gainesville.org
Meter Sales

770-533-5841
metersales@gainesville.org

Solid Waste (Trash removal & recycling)  770-532-0493
Utilities Purchasing    770-531-2663

Water & Sewer Repairs Shop

  • Pressure Problems
  • Leaks
  • Red Water
  • Water/Sewer Main Break
770-535-6881
Water Treatment Plants:
Lakeside                                           
Riverside                                                                    

770-297-5492
770-536-5722

Water Reclamation Facilities(WRF):
Flat Creek                                                                 
Linwood

770-532-6192
770-535-0134

 

Fax Numbers

Billing 770-538-2416
Customer Service    770-538-2414
Director’s Office  770-535-5634
Distribution & Collection 770-536-9638
Engineering & Construction Services   770-538-2411
Environmental Services     770-534-1955
Lakeside Water Treatment Plant    770-538-4947
Utilities Purchasing Office  770-531-2672
Riverside Water Treatment Plant 770-538-2443
Water Reclamation Facility  770-538-4982