Contact Us

Emergencies (Nights, Weekend, Holidays)           770-535-6877
Backflow Prevention/Inspection                                770-297-5443
Call Before You Dig                                                  1-800-282-7411
Construction Services                                              770-531-2662
Customer Service                                                   770-535-6878
                                                                                customerservice@gainesville.org
Director’s Office                                                        770-538-2400
Engineering                                                              770-535-6892
Environmental Services                                         770-532-7462

Industrial Pretreatment
Water Quality
Plumbing Retrofit Program
Taste, Odor, Well Water Testing
Education/Presentations

Water Violators Hotline 770-533-5871
waterviolators@gainesville.org

Meter Sales                                                               770-533-5841
                                                                                  metersales@gainesville.org
Solid Waste (Trash removal & recycling)                 770-532-0493
Utilities Purchasing                                                770-531-2663
Water & Sewer Repairs Shop                                    770-535-6881

Pressure Problems
Leaks
Red Water
Water/Sewer Main Break

Water Treatment Plants:
Lakeside                                                                    770-297-5492
Riverside                                                                  770-536-5722
Water Reclamation Facilities(WRF):
Flat Creek                                                                  770-532-6192
Linwood                                                                    770-535-0134

Fax Numbers
Billing                                                                      770-538-2416
Customer Service                                                    770-538-2414
Director’s Office                                                      770-535-5634
Distribution & Collection                                           770-536-9638
Engineering & Construction Services                       770-538-2411
Environmental Services                                            770-534-1955
Lakeside Water Treatment Plant                              770-538-4947
Utilities Purchasing Office                                         770-531-2672
Riverside Water Treatment Plant                             770-538-2443
Water Reclamation Facility                                       770-538-4982